Business Terms and Conditions
OUR STANDARD TERMS AND CONDITIONS OF BUSINESS
By booking and/or commissioning Waite Films Ltd, you are in agreement to these terms.
1. Definitions & General Terms
In these Terms and Conditions the words ‘Waite Films Ltd’, ‘Waite Films’, ‘we’, ‘us’, ‘our’ and ‘ours’, refer to Waite Films Limited, a UK registered limited liability company. The words ‘client’ and ‘customer’ refer to the party who commissioned and/or funded the work and any person or organisation acting on their behalf.
These Terms and Conditions apply to all event production, video and associated audio productions created by Waite Films Ltd, including all moving and still images and sound recordings of whatever form.
2. Pre-production requirements
It is the Clients responsibility to obtain all necessary permissions including but not limited to performances, branding, trademarked goods and logos, use of intellectual property, imagery, sound recordings and any other copyrighted material which will form part of the final video or event production. No liability will be accepted by Waite Films Ltd for and delays or failure to deliver the agreed product if caused by any element which is the Client’s responsibility. Where copyright material is provided by the client for incorporation into an Waite Films Ltd product, permission must be obtained from the original copyright owner / material provider. This is the responsibility of the client. The client undertakes to indemnify Waite Films Ltd against any future possible claims, disputes, expenses or costs arising from the use of such material, without time limit.
3. Production and post-production
All works undertaken will be as per Waite Films Ltd written or verbal quotation based upon the agreed production brief. It is the Client’s responsibility to ensure that this is thoroughly understood prior to booking. Any amendments or additional days filming or planning will be charged at our current hourly rates (£100+VAT per hour).
Clear access for video and sound capture shall be arranged and managed by the Client. If filming venues are being organised by the Client, it is the Clients responsibility to ensure that our production crew and supporting personnel have clear access to all relevant locations required throughout the day. Delays in production as a result of inadequate access or facilities may incur additional charges. If the event or filming has to be cancelled, our standard cancellation terms apply (see 14)
Waite Films Ltd takes Health & Safety matters seriously and we reserve the right in all instances to remove any of our personnel and / or equipment from a location if we deem it to be unsafe or if our crew are subjected to abusive or aggressive behaviour. In such circumstances the Client will be fully liable for any costs incurred or subsequently arising as a result. Waite Films Ltd will observe the site safety rules at all times and will liaise with the appropriate Responsible Person(s)as necessary.
4. Insurance
Waite Films Ltd carries public liability insurance cover of at least one million pounds. A copy of our insurance certificate can be provided on receipt of a request to our office. Extended or upgraded insurance cover can be provided if required upon request, provided this is agreed at the time of booking and included in the production brief.
5. Adverse weather conditions
In the event of inclement weather, which in our opinion would pose a risk to health & safety of our personnel or equipment or has the potential to prevent successful video or audio capture, we reserve the right to change the date or time of filming to a more suitable date or time. If the client wishes to cancel due to weather, some expenses may be chargeable and standard cancellation terms will apply unless agreed in writing with Waite Films.
6. ‘Client delays’
In the event of filming or an organised event being delayed or aborted due to the Client’s failure to adhere to the agreed dates, times, access, facilities, organisation or any other matter specified in the production brief, our standard cancellation terms apply (see 14). No refund or credit will be given in respect of costs associated with the delayed or aborted original filming or event day(s).
7. Changes to the filming schedule
In the event of the Client wishes to change or cancel the filming date or production service relating to an event, our cancellation terms apply (see 14).
8. Equipment substitution
In the event that Waite Films Ltd experiences equipment failure or technical difficulties, all efforts will be made to find suitable replacement equipment and/or personnel so as not to delay filming or adversely impact upon the project quality or delivery. The equipment used on the day of filming will be at the discretion of the senior member of the film crew, and no further claims or liability will be accepted.
9. Approval / amendments of draft footage
Under normal circumstances one ‘first cut’ edit will be available for the Client for review and comment. One set of revisions will be incorporated within the agreed project cost provided that any revisions or amendments fall within the original agreed brief and allotted edit provision. Our video editing and production facility is available for client viewing and review. Clients are encouraged to attend personally during final editing so that all revisions can be signed off without delay.
Subsequent revisions or significant re-edits will be charged at our current hourly rate or part thereof (£100 +VAT).
10. Project duration and delivery
Any indication given by Waite Films Ltd of a project’s duration is to be considered by the client to be an estimation. Waite Films Ltd will do everything possible to meet specific deadlines, providing there is clear communication, prompt payment and regular feedback from the client.
In all cases our liability will be limited to the agreed total cost of the project, less any costs incurred by us for any work already completed within the agreed production brief. Waite Films Ltd will not under any circumstances be responsible for any loss, damage or costs arising from the late, erroneous, or non-delivery of the product.
11. Copyright
Waite Films Ltd asserts its full rights as copyright owner of all material that has been captured, processed and/or produced by us, whether or not such material forms part of a finished project. The copyright of all produced material is solely owned by Waite Films Ltd and is protected under UK law. Waite Films Ltd reserves all rights to use any footage recorded for its own promotional use unless the client stipulates, in advance of any commission, that this would be unacceptable.
12. Usage license – rights to the use of project content
Where the Client provides material to us for inclusion in any project, including but not limited to logos, images, trademarks, footage and audio, the relevant permission must be obtained in advance from the original copyright holder.
By commissioning Waite Films Ltd the client accepts these terms and conditions. The Client hereby indemnifies Waite Films Ltd against any possible claims, disputes, expenses or similar that may arise from breaching any copyright laws or pre-existing terms and conditions attributed to the material.
We retain all rights to the usage of footage captured during the production of any client-commissioned project. As part of our video production service, we will grant a time-unlimited license for use of that footage to the Client subject always to the following express condition:
• Waite Films retains all copyright over any content we produce. A usage license grants the Client permission to use the content in the state in which we provide it to the Client. Permission is not granted to re-edit, copy or alter the content in any way.
• We reserve the rights to use any footage and related files from any client-commissioned project in our showreels and for other promotional purposes.
• Waite Films assigns to the Client a license to use the video production in its complete delivered form only. We do not give permission for any material to be altered, edited or used as part of another production, unless this is expressly agreed in writing.
• Provided that all monies due to us from the Client have been received as cleared funds in our bank account and provided that the Client is not in breach of anything contained in these Terms and Conditions, the Client is granted a perpetual usage license relating to the video material in its delivered form.
• We retain the right to use any of our copyright material for any legal purpose, including its use within projects for other clients unless (a) we have granted an exclusive license to any Client or (b) the material contains trademarks or specific intellectual or imagery copyrighted by the Client.
13. Payment
Our payment terms are strictly 30 days from date of invoice and in the event of an order being confirmed the Client accepts these terms.
We reserve the right to charge further interest and late payment fees on all overdue invoices as set out under the Late Payment of Commercial Debts (Interest) Act, 1998. E & OE.
We will exercise our statutory right to claim interest and compensation for debt recovery costs under the late payment legislation if we are not paid according to agreed credit terms.
The Client shall be responsible for all collection or legal fees necessitated by late or default in payment.
Waite Films Ltd, reserves the right to withhold delivery and any granting or continuation of usage license of any current work if accounts are not current or overdue invoices are not paid in full.
All grants of any license to use our copyright material under this a Agreement are conditional upon receipt of payment in full which shall be inclusive of any and all outstanding additional costs, taxes, expenses, and fees, charges or the costs of administration of changes.
All Terms and Conditions stated within this document are deemed acceptable to the Client upon receipt of a confirmed order or instruction to proceed given by any means.
This document shall be taken as an agreement between the Client and Waite Films Ltd under UK law.
14. Cancellation Terms
Once event, filming, editing or other commission or service dates are booked by a Client, Waite Films will reject other work that could compromise those dates. As such, our cancellation terms are an essential element of our business.
In most cases, cancellations that are more than 31 days ahead of a booking will be limited to costs incurred by Waite Films to provide the service.
If the cancellation falls within 31 days of the booked date/s, increasing cancellation charges apply:
25% of the charges if the client cancels within 31 days of the commencement of the date/s.
50% of the charges if the client cancels within 24 days of the commencement of the date/s.
75% of the charges if the client cancels within 17 days of the commencement of the date/s.
100% of the charges if the client cancels within 10 days of the commencement of the date/s.
Waite Films is a UK registered, Limited Company. Company registration number: 07175769
VAT Number: 164 2714 16
Registered Office: Waite Films Ltd, Glebe Court, Southampton, Hampshire, UK, SO17 1RH